Privacy Policy

Who we are

Juxe Technologies is the trading name of Juxe LLC (“Juxe”, “we”, “us”). We design, build and market websites for businesses, personal brands and events, and we work remotely with clients in the United States, the United Kingdom and Nigeria.

This policy explains what personal information we collect through juxe.co, why, and the choices you have. Juxe LLC is the controller of that information. You can reach us about anything in this policy at [email protected].

What we collect

Information you give us

Project inquiries. When you use the Start a project form: your name, email address, phone number (optional), project type, budget range, timeline and message.
Unfinished inquiries. Once you have typed a valid email address into the form, we save your progress so a dropped connection doesn’t lose your message. If you never send the form, that draft is deleted automatically after 30 days.
Conversations. Anything you send us by email, WhatsApp or during a call you book with us.

Information collected automatically

With an inquiry: the page you sent it from, any campaign tags in the link you followed (such as utm_source), your IP address, browser and device type, operating system, screen size, language and time zone. We use your IP address to estimate your city and country.
Cookies and similar technologies: see Cookies below. Analytics and marketing cookies are only used if you allow them.
Server logs: our hosting provider keeps standard logs (IP address, pages requested, time) for security and to keep the site running.

We don’t ask for sensitive information such as health or financial details. Please don’t include it in your message.

How we use it

To reply to your inquiry, give you an honest read on scope, and prepare a quote.
To plan, deliver and support a project once we agree to work together.
To understand where inquiries come from, so we know which work and channels are useful.
To keep the site secure, prevent spam and abuse, and fix problems.
With your consent, to measure how the site is used and how our advertising performs.
To meet legal, tax and accounting obligations.

We don’t sell your personal information, and we don’t use it to make decisions about you by automated means alone.

Legal bases (UK and EU visitors)

Where UK or EU data protection law applies, we rely on:

Steps before a contract, when you ask us about a project and we reply or quote.
Contract, when we deliver a project for you.
Legitimate interests, to keep unfinished inquiries for a short time, to understand where inquiries come from, and to protect the site. We weigh these against your rights, and you can object at any time.
Consent, for analytics and marketing cookies. You can withdraw it at any time in Cookie settings.
Legal obligation, for records we must keep.

Cookies and similar technologies

Cookies are small files a website stores in your browser. We use as few as possible, and we ask before using any that aren’t needed to run the site. You can change your cookie choices at any time, and your browser’s settings let you delete cookies too.

Name	Purpose	Kind	Lasts
`juxe_consent`	Remembers your cookie choices.	Strictly necessary	6 months
`jx-lead-token` (session storage)	Links the steps of one project inquiry while you fill it in.	Strictly necessary	Until you close the tab
`wordpress_*`	Keeps site administrators signed in. Not set for visitors.	Strictly necessary	Session or up to 14 days
`_ga`, `_ga_*`	Google Analytics: counts visits and how pages are used. Only if you allow analytics.	Analytics	Up to 2 years
`_fbp`	Meta Pixel: measures our ads on Facebook and Instagram. Only if you allow marketing.	Marketing	3 months

If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of marketing cookies and keep them off.

We share personal information only with service providers who help us run the site and our business, under contracts that require them to protect it and use it only on our instructions:

Website hosting and email providers, who store the site, the inquiries it receives and our email.
IP location lookups (geojs.io and ipapi.co), which receive your IP address to return an approximate location.
Calendly, if you book a call, and WhatsApp (Meta), if you message us there. Their own privacy policies apply to what you share on their services.
Google (Analytics) and Meta (Pixel), only if you allow analytics or marketing cookies.

We may also disclose information if the law requires it, to protect our rights or the safety of others, or as part of a sale or reorganisation of our business.

International transfers

We and some of our providers are based in the United States, and we work with clients in the United Kingdom and Nigeria, so your information may be processed outside your country. Where the law requires it, we use recognised safeguards such as the UK International Data Transfer Addendum or the EU Standard Contractual Clauses.

How long we keep it

Unfinished inquiries: deleted after 30 days unless you send the form.
Inquiries that don’t lead to a project: up to 24 months, so we have context if you come back, then deleted.
Client records: for the length of our work together and up to 7 years afterwards, for tax, accounting and legal reasons.
Analytics data: 14 months in Google Analytics.

How we protect it

The site runs over an encrypted connection, access to inquiries is limited to the people who need it, and our providers are chosen for their security. No system is perfectly secure, but we take care, and we’ll tell you and the relevant authorities if a breach puts your information at risk, as the law requires.

Your rights

Depending on where you live, you can ask us to tell you what information we hold about you and give you a copy, correct it, delete it, limit or object to how we use it, or move it to another service. You can withdraw consent at any time. To use these rights, email [email protected]. We’ll reply within one month, and we won’t treat you differently for asking.

United Kingdom: you can complain to the Information Commissioner’s Office (ico.org.uk).
European Union: you can complain to the data protection authority where you live.
Nigeria: you have rights under the Nigeria Data Protection Act 2023 and can complain to the Nigeria Data Protection Commission (ndpc.gov.ng).
United States: residents of California and other states with privacy laws can ask to know, correct and delete their information. We don’t sell or share personal information for cross-context behavioural advertising unless you allow marketing cookies, and we honour Global Privacy Control signals.

Children

This site is for businesses and adults. We don’t knowingly collect information from anyone under 16. If you think a child has sent us information, contact us and we’ll delete it.

Changes to this policy

We’ll update this policy when our practices change. The effective date at the top shows when it last changed, and if a change is significant we’ll ask for your cookie choices again.

Contact us

Questions, requests or concerns about your information: [email protected]. Juxe LLC, Juxe Technologies.